Shipping and Returns

Generally, the delivery time for Beppy’s in the Netherlands is 1 to 2 working days. For Belgium, the delivery time is on average slightly longer, namely 4 working days (although this may vary, depending on the carrier). Below you will find an overview of the estimated delivery times for the Netherlands:

* These indicative delivery times apply to orders placed on working days before 4:00 PM.

Beppy’s are delivered via regular mail from PostNL. The above delivery times are only a guideline. It may happen that delivery takes one working day longer, depending on the transport service over which we unfortunately have no direct control.

Please note: For larger orders (for example, Beppy 30 pieces), regular mail is not used, but a parcel service due to the size. In this case, delivery is only possible to a physical address where someone is present to receive the package. Post office box addresses are not accepted.

Shipping Costs

For orders over 25 euros, no shipping costs will be charged.

Right of Return

You have a 14-day reflection period after receiving your order. If the product does not meet your expectations, please contact us to return the unused product in its original condition. We will then provide our detailed return conditions and the return address. The costs for return shipping are at your own expense. After receiving the product in its original condition, we will refund the money within 14 days. Due to hygienic reasons, Beppy products can only be returned if unopened and in undamaged packaging. Please note that we reserve the right to refuse returns if the product has been opened or used. If you experience any problems or have doubts about returning a product, please contact us at [email protected].

We accept returns in the following cases:

• Defective products (upon receipt)
• Receipt of an incorrect product
• Within the legal withdrawal period of 14 days

Beppy Cup

If the Beppy Cup is not to your liking, you can return it within 3 months. However, please note that for hygienic reasons, we must discard the returned Beppy Cup, which is not in line with our sustainability values. Therefore, make sure you have tried the cup sufficiently and carefully follow the instructions on our blog and FAQ. We are also available for personal advice via email or social media.
Feel free to contact our customer service if you want to return a product. Don’t forget to mention your order number and name.

For more information about returns and the right of withdrawal, you can also consult our general terms and conditions.